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Author: Jacianne Joviniano Silva ×

1. ORI-TG77WK1NRBXC Research article 2024 Open access

   ESTUDO DO SISTEMA DE PÓS-VENDA DO SETOR AUTOMOTIVO DA CIDADE DE LIMEIRA: O Caso Toyota

   Marcelo Socorro Zambon, Ana Lúcia de Menezes, Bruna Leticia Nogueira Da Silva, Jacianne Joviniano Silva, Larissa Gomes Moura, Larissa Suellen de Oliveira, Eder Moreira de Freitas

   Zoom Business Review · v. 3, n. 1, p. 1–15

   Companies are in constant technological transformation, aiming at the search for innovation as well as changes in their customer service processes. The automotive sector has undergone major changes adapting to the new scenario in which the consumer is increasingly demanding, therefore, the major automakers are evolving, investing and developing improvements in their service from the…

   ToyotaAfter-salesCustomer relationship

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   Identifier

   ORI-TG77WK1NRBXC

   Published

   junho 20, 2024

   Journal

   Zoom Business Review · ISSN 2764-5142

   Language

   Portuguese

   License

   CC-BY-NC-4.0

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